IMPORTANT: Adjustments in our service due to Corona
- Do you have a cold, do you cough and/ or have fever? In accordance with national regulations you are not allowed to go to any General Medical Practice, doctor's office or General Medical Practice Service Center ('Huisartsenpost') because you may have been infected with the Corona virus COVID-19. You must contact the General Medical Practice by phone - or outside opening hours the General Medical Practice Service Center ('Huisartsenpost') by phone - and follow the given instructions. You must stay inside until then. If necessary, one of our doctor's will pay you a visit. More information can be found at the websites of Thuisarts (Dutch only), RIVM, GGD Amsterdam (Dutch only) and Rijksoverheid. The Ministry of Health has a special public information service number available at 0800-1351.
- On all days, temporary, evening consultations are not offered. On Saturdays and Sundays, temporary, weekend consultations are not offered. General Medical Practice de Makroon is open for consultations Mondays-Fridays 8AM-5PM. Appointments can be booked online, provided you do not have a cold, do not cough and/ or do not have fever.
You may consult your GP any time you experience problems with your health. These consultations are excluded from your obligatory deductible.
Your preparation
You are kindly requested to prepare your visit to our practice – think there about how you are going to explain your health problem, what questions you may have and what your expectations are. For this matter you may make notes to take with you together with the list of all medications you use. All prescribed medications are registered in your file, but your GP cannot be aware of over the counter drugs you use (e.g. painkillers, nasal decongestants, cough medicine or crèmes) or the medicine prescribed for you abroad and that may have significant importance.
Please notify us also if you suffer allergies, any hereditary diseases or recent visits to the foreign countries.
Making an appointment
We are going to give special attention to any of your health issues. Therefore a consultation in our practice lasts 15 instead of common 10 minutes. You may make an appointment starting every 15 minutes Monday till Thursday from 8AM till 7.45PM, Fridays from 8AM till 4.45PM and effective 1 January 2020 on Saturday and Sunday*.
* Please note: the practice cannot be reached by phone during the weekend and your regular GP is not present. Weekend appointments may only be requested online with the GP mentioned as “Weekend”. For ongoing treatments you are advised to make appointments only during the week with your regular GP. In addition to our own service during the weekend, you also can contact the General Medical Practice Service Center, in Dutch "Huisartsenpost".
Please note that one consultation handles one health problem; would you like to discuss more than one, please book double consultation.
Please make sure that you arrive timely, as we aim to help all our patients in accordance the time they desired and have booked; the consultation may not be interrupted.
You may cancel your consultation up to one hour prior its commencement. In case your appointment is not cancelled in a timely manner, we will charge a no show fee of:
- Standard GP consultation Mo-Fr 15 euro, Sa-Su 25 euro
- Double GP consultation Mo-Fr 25 euro, Sa-Su 50 euro
The consultation
The consultation takes place in one of the examination rooms in our practice. You will be asked to present your problem and we kindly require you to be as accurate as possible, without trying to describe it neither worse nor better than it really is. Your description and known facts from your file will be the basis for your GP to establish the right diagnosis. Please share all information you gathered about your health problem, your GP can evaluate it and you can be assured of proper medical advice.
Sometimes the explanation and advice you receive may not be entirely clear to you. We encourage you to ask for the additional explanation as it is our conclusion that everything is clear and understood if no further questions arise.
At the end of consultation, you will be advised over the next steps.
Post consultation process
What happens next depends of your personal situation and the GP’s assessment. At the end of consultation you will be advised either to collect your prescribed medication at the pharmacy, schedule new appointment for control or additional tests or you will be directed to a medical specialist.