Consultation & Preparation

You may consult your GP any time you experience problems with your health. These consultations are excluded from your obligatory deductible.

Your preparation

Your preparation


You are kindly requested to prepare your visit to our practice – think there about how you are going to explain your health problem, what questions you may have and what your expectations are. For this matter you may make notes to take with you together with the list of all medications you use. All prescribed medications are registered in your file, but your GP cannot be aware of over the counter drugs you use (e.g. painkillers, nasal decongestants, cough medicine or crèmes) or the medicine prescribed for you abroad and that may have significant importance.

Please notify us also if you suffer allergies, any hereditary diseases or recent visits to the foreign countries.

Making an appointment

Making an appointment

We are going to give special attention to any of your health issues. Therefore a consultation in our practice lasts 15 instead of common 10 minutes. You may make an appointment on weekdays starting every 15 minutes from 8AM till 7.45PM.

Please note that one consultation handles one health problem; would you like to discuss more than one, please book double consultation.

Please make sure that you arrive timely, as we aim to help all our patients in accordance the time they desired and have booked; the consultation may not be interrupted. 

You may cancel your consultation up to one hour prior its commencement. In case your appointment is not cancelled in a timely manner, we will charge a no show fee of:
- EUR 15 for standard GP consultation Monday-Friday
- EUR 25 for double GP consultation Monday-Friday

The consultation

The consultation


The consultation takes place in one of the examination rooms in our practice. You will be asked to present your problem and we kindly require you to be as accurate as possible, without trying to describe it neither worse nor better than it really is. Your description and known facts from your file will be the basis for your GP to establish the right diagnosis. Please share all information you gathered about your health problem, your GP can evaluate it and you can be assured of proper medical advice.

Sometimes the explanation and advice you receive may not be entirely clear to you. We encourage you to ask for the additional explanation as it is our conclusion that everything is clear and understood if no further questions arise.

At the end of consultation, you will be advised over the next steps.

Post consultation process

Post consultation process

What happens next depends of your personal situation and the GP’s assessment. At the end of consultation you will be advised either to collect your prescribed medication at the pharmacy, schedule new appointment for control or additional tests or you will be directed to a medical specialist.

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